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At Paramount Store (operated by VisionTelescope.com), we are as committed to protecting your personal data as we are to providing premium astronomy equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.visiontelescope.com.

1. Information We Collect

To provide you with the best possible service for your astronomy needs, we collect:

  • Personal Identification Information: Name, email address, shipping address, phone number when you place an order or create an account.
  • Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal email (we never store full payment details on our servers).
  • Technical Data: IP address, browser type, operating system, referring URLs, device information for security and analytics.
  • Usage Data: Pages visited, products viewed, time spent on site to improve your shopping experience.
  • Communication Data: Emails, live chat transcripts, and other correspondence with our astronomy specialists.

2. How We Use Your Information

Your data helps us deliver the premium astronomy shopping experience you expect:

  • Process and fulfill your orders for telescopes, mounts, and accessories
  • Provide customer support for your astronomy equipment
  • Improve our product offerings and website functionality
  • Send order confirmations, shipping notifications, and receipts
  • Detect and prevent fraud (particularly important for high-value astronomy equipment)
  • Comply with legal obligations related to international shipments
  • Personalize your experience with relevant astronomy product recommendations

3. Data Sharing and Disclosure

We treat your astronomical pursuits with confidentiality:

  • Service Providers: Trusted partners for payment processing (PayPal, Stripe), shipping carriers, IT services – all under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights (e.g., customs declarations for international telescope shipments).
  • Business Transfers: In the event of merger or acquisition, with appropriate privacy protections.
  • Never Sold: We do not sell your personal data to third parties.

4. International Data Transfers

As we ship astronomy equipment globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same precision as our premium telescopes:

  • 256-bit SSL encryption (same as banks) for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to personal data
  • Secure data storage with industry-standard protections

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive your data in a portable format
  • Withdraw consent (where applicable)
  • Lodge complaints with your local data protection authority

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Like fine-tuning a telescope, we use cookies to optimize your experience:

  • Essential Cookies: Necessary for checkout and account functions
  • Performance Cookies: Help us improve site performance
  • Analytics Cookies: Understand how astronomers like you use our site
  • Marketing Cookies: Show relevant astronomy product ads (you can opt-out)

You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our astronomy products are designed for all ages, but our website is not intended for children under 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy as our business evolves. Significant changes will be notified via email or website notice.

Contact Us

For any privacy-related questions about your astronomical journey with us:

Email: [email protected]

Postal Address:
Paramount Store
3938 Biddie Lane
Richmond, VA 23226
United States