At Paramount Store, we understand that when you order astronomy equipment, you’re not just purchasing products – you’re investing in your passion for exploring the cosmos. That’s why we’ve designed a delivery system that’s as reliable as the premium telescopes and accessories we offer.
Global Shipping for Astronomy Enthusiasts
Based in Richmond, Virginia but serving stargazers worldwide (excluding some Asian and remote regions), we’ve partnered with leading international carriers to ensure your astronomical equipment arrives safely at your doorstep. Whether you’re a beginner setting up your first telescope or a seasoned astronomer upgrading your mount system, we’ve got your delivery needs covered.
Our Shipping Promise:
- Fast Processing: Orders typically ship within 1-2 business days
- Reliable Carriers: DHL, FedEx, and EMS for global coverage
- Transparent Tracking: Follow your package every step of the way
- Careful Packaging: Your delicate optics arrive in perfect condition
Flexible Shipping Options
Standard Shipping ($12.95)
For astronomers who want their equipment quickly, our standard shipping via DHL or FedEx delivers in 10-15 days after dispatch. This option is ideal when you need:
- Essential accessories for an upcoming observation session
- Time-sensitive equipment upgrades
- Replacements for critical components
Free Shipping (Orders over $50)
For orders totaling $50 or more, we offer complimentary shipping via EMS with delivery in 15-25 days after dispatch. This economical option is perfect for:
- Complete telescope systems
- Larger accessories like mounts and tripods
- Non-urgent equipment purchases
Note: Some remote locations may experience slightly longer delivery times.
From Our Warehouse to Your Observatory
Every Paramount Store shipment follows our careful preparation process:
- Expert Packaging: Our team specially packages optical equipment with protective materials
- Quality Check: Final verification that your order is complete and undamaged
- Secure Dispatch: Hand-off to our trusted carrier partners
- Tracking Notification: You’ll receive an email with tracking information
Our Satisfaction Guarantee
We stand behind every product we ship. If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return.
Ready to Explore the Universe?
Now that you know how we’ll deliver your astronomy equipment, browse our collection of premium telescopes, binoculars, and accessories from top brands like Tele Vue, Coronado, and IOptron.
Have questions about shipping to your location? Our astronomy enthusiasts are here to help at [email protected].